Specialized Services

Pinnacle Community Association Management maintains two specialized departments to ensure your community’s specific maintenance and collection issues are our priority.

Our Maintenance Coordinator and Collections Coordinator are staff members dedicated to monitoring these two important components of your community. These two staff members sole responsibility is to manage these community issues:

Collections Coordinator

• Track and follow-up of past due balances, late fees, and other association charges to minimize delinquency


• Provide easy-to-understand, customized, monthly delinquency reports to your manager and the board


• Facilitate payment plan creation and execution for delinquent homeowner accounts with full monitoring


• Easy-to-understand write off tracking for board review and approval


• Process all demand requests for unit change of ownership and collect past due assessments at closing


• Correspond with homeowners with delinquent balances to satisfy their delinquency in a timely manner and follow up to so the account does not become delinquent again


• Correspond with all collection agents to ensure your collection agent is fully executing their collection timeline per Nevada Law

Your community’s income is the lifeblood of the association and ensures your community runs smoothly. Delinquent assessments must be a priority for your management company and the board. While delinquent assessments are unavoidable, our Collection Coordinator ensures that every dollar of your delinquent assessments is tracked and monitored to try to collect as much as possible.

Maintenance Coordinator

• Meets with your community manager weekly to review new requests for proposals (RFPs) from vendors and updates manager on existing RFPs


• Performs onsite meetings with vendors to ensure they fully understand scope of work for your community project


• Draft specific, concise, and complete scopes of work written for your community project


• Deliver collected proposals to manager for review with board of directors


• Schedules work once vendor has been selected and checks in on progress for your community project


• Reviews work performed by vendor and drafts punch list before final payment is dispersed to vendor

From finding a new landscaper to remodeling common areas to implementing a new lighting maintenance program, our Maintenance Coordination Division takes the headache out of executing your community maintenance issues.